Supplier User Encounters Blank Screen When Log In to iSupplier Portal From External URL 988001.1

Supplier User Encounters Blank Screen When Log In to iSupplier Portal From External URL 988001.1

Solution :

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Required Setup for Oracle iSupplier Portal 308271.1

To ensure that newly registered external users can register, login, and receive system notifications, perform the following configuration:

Step 1: Using the System Administrator responsibility,

Step 2: open the System Profile Values window

Step 3: Search for the Profile Option Name  POS: External URL

Set the profile option to:

http or https://<external web server machine>:<port>/

Step 4: Search for the Profile Option Name  POS: Internal URL

Set the internal profile option to:

http or https://<internal web server machine>:<port>/

Step 5: Search for the Profile Option Name PON: External Application Framework Agent

Set the profile option to:

http or https://<external web server machine>:<port>/

Note:  Save and close the form

Step 6: After setting the above profile options please run the following script on DMZ node using user APPS through sqlplus:

$POS_TOP/patch/115/sql/pos_upg_usr.sql

Note:

The above script updates the user level values of profile option Applications Framework Agent and Application Servlet Agent for all supplier users using the new values in the profile option POS: External URL.

Every time the value of profile option POS: External URL is changed, it is necessary to run this script.

Note:

 To Confirm the existence of System Profile POS: External Logon Path and specify the logon path

    (The logon URL without the host:port portion) for external supplier users.

    - If the profile is not set, the normal logon URL will be used.

    - If the profile is set a non-null value, it will be combined with profile POS: External URL

     to construct the logon url: "POS: External Logon Path" is set properly

e.g.:. The desired url is: http://host:port/path

   POS: External URL: http://host:port/

   POS: External Logon Path: OA_HTML/AppsLocalLogin.jsp

Step 7:  Set Node trust level to External for Server DMZ node –

               Site : Normal

                Server :External(DMZ)

Note: If it is single node all Profile Option Names should be same

Profile Option Name                                                     Site Level Value

       PON: External Application Framework Agent   http or https://<internal web server machine>:<port>/

       POS: External URL       http or https://<internal web server machine>:<port>/

       POS: Internal URL       http or https://<internal web server machine>:<port>/

Step 8:  Restart iAS/Apache

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